We work out of Grapevine and cover the surrounding area - Trophy Club, Westlake, Keller, Double Oak, Roanoke, Highland Village, Bartonville, Lantana, Copper Canyon, and the rest of the towns within roughly fifteen miles. Across that area there are 114,435 households and 67,437 owner-occupied houses, which is the base of homes we are actually built to serve. This isn't a new-construction install operation; it is a repair and replacement shop for houses that already exist.
We'll also tell you when replacement beats repair. If the door itself is original steel from the earlier end of the 1959 to 2014 build range and the track is rusted through, patching the opener isn't worth your money - sometimes the right answer costs more up front and less over five years. We won't pretend we stock every discontinued part for the oldest doors either, and a one-piece door from the earlier end of the range sometimes needs a special-order hinge or roller bracket, which we flag up front instead of guessing at a timeline.
What we do well is the common case: torsion springs, opener swaps, track and cable work, panel replacement on the steel doors from the 80s and 90s that make up most of what's out there. If your situation is something rarer - a custom wood carriage door, for instance - we'll say so plainly rather than take the job and figure it out as we go.